Privacy Policy

Last updated: August 12, 2026

Lyrico Youth Choirs ("Lyrico," "we," "us," or "our") is a nonprofit youth choir organization based in Sherwood Park, Alberta. We are committed to respecting and protecting the privacy of our choristers, families, prospective families, volunteers, supporters, donors, alumni, staff, website visitors, and members of our community.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information through our website and as part of our programs, communications, events, and organizational activities.

Information We Collect

The personal information we collect depends on how you interact with Lyrico and may include:

Names, email addresses, telephone numbers, and other contact information
Parent or guardian names and contact information
Information about prospective and registered choristers, including name, age, grade, choir placement, audition information, and registration information
Information necessary to administer rehearsals, performances, trips, camps, special events, and other choir activities
Information submitted through contact, registration, audition, volunteer, newsletter, donation, sponsorship, or other forms
Communication preferences and newsletter subscription information
Photographs, video recordings, audio recordings, or other media where appropriate permission has been obtained
Donation, sponsorship, registration, payment, and transaction information
Information reasonably required for administrative, financial, insurance, safety, or organizational purposes
Technical information generated when you visit our website, such as IP address, browser or device information, cookie information, and website usage data

We aim to collect only the personal information reasonably necessary for the purposes for which it is collected.

How We Use Personal Information

We may use personal information to:

Respond to inquiries and requests
Arrange and administer auditions and choir registration
Communicate with choristers and their parents or guardians
Manage choir membership and participation
Organize rehearsals, performances, tours, camps, special events, and other activities
Maintain appropriate administrative, financial, and organizational records
Coordinate staff, volunteers, Board members, and members of the Lyrico community
Process registrations, donations, sponsorships, and other payments
Send newsletters, announcements, fundraising information, program updates, and other communications where appropriate
Promote Lyrico's programs, performances, auditions, fundraising activities, and community involvement where the necessary permissions have been obtained
Improve our website, communications, programs, and services
Meet legal, financial, insurance, safety, and organizational requirements

Lyrico does not sell or rent personal information or mailing lists.

Children and Youth

Because Lyrico primarily serves children and youth, we take particular care with personal information relating to young people.

Information about choristers and prospective choristers is collected only as reasonably necessary to administer auditions, registration, choir participation, rehearsals, performances, events, trips, camps, and related activities.

Where appropriate, information and consent are obtained from a parent or legal guardian. We endeavour to limit the collection, use, disclosure, and retention of children's personal information to what is reasonably necessary for Lyrico's activities.

We do not knowingly sell children's personal information or use information collected directly from choristers for commercial profiling.

Photography, Video and Recordings

Photographs, video recordings, audio recordings, and other media featuring choristers may be created during rehearsals, performances, special events, tours, camps, and other Lyrico activities.

These materials may be used to celebrate and promote Lyrico through our website, social media accounts, YouTube channel, newsletters, printed materials, promotional materials, advertising, and other organizational communications.

Lyrico obtains permission from a parent or legal guardian before using identifiable photographs or recordings of a child for promotional or public-facing purposes. We respect the permissions provided by each family and will not knowingly publish identifiable images or recordings of a chorister where the required permission has not been provided.

Families may contact Lyrico if they have questions or concerns about the use of an image or recording of their child or wish to update their media permissions for future use.

Email and Newsletter Communications

Lyrico uses email to communicate with choir families and other members of our community.

Administrative emails may include information about registration, auditions, rehearsals, performances, fees, payments, events, volunteer activities, or other matters relating to participation in Lyrico.

If you subscribe to our general mailing list, we may also send news, upcoming event information, program announcements, fundraising information, and other Lyrico updates. We currently use Brevo to help manage newsletter subscriptions and distribute these communications.

You may unsubscribe from promotional or newsletter communications at any time by using the unsubscribe link included in those emails.

Unsubscribing from a general newsletter does not prevent Lyrico from sending necessary administrative communications relating to a chorister's registration or participation in the organization.

Payments and Donations

Lyrico uses Square to process certain payments, donations, and financial transactions.

When you make a payment or donation using Square, payment information is processed by Square in accordance with its own privacy and security practices. Lyrico may receive transaction information such as your name, contact information, amount paid or donated, transaction status, and information required for our financial and administrative records.

Lyrico does not intentionally collect or store complete credit or debit card information on its own website.

Website and Technology Services

Our website is built and hosted using Wix, which provides website hosting, forms, website functionality, analytics, and other technology services.

Information submitted through our website may therefore be processed or stored using Wix's systems and services.

We also use Google Workspace for organizational email, document storage, file sharing, and other administrative functions. Personal information provided to Lyrico may be stored or processed using Google Workspace where reasonably necessary for our operations.

Social Media and Online Platforms

Lyrico maintains an online presence through platforms that may include Facebook, Instagram, and YouTube.

If you interact with Lyrico through these services, such as by following our accounts, commenting on content, watching videos, or sending messages, the applicable platform may collect and process information according to its own privacy policy and account settings.

Information you choose to make public through a social media platform may be visible to Lyrico and other users of that platform.

Advertising and Analytics

Lyrico may use online advertising and analytics tools, including services provided by Meta, to promote auditions, performances, programs, fundraising initiatives, and other Lyrico activities and to understand the effectiveness of our advertising.

These services may use cookies, pixels, or similar technologies to collect information about visits to our website and interactions with advertising.

We do not intentionally provide information from chorister registration or audition records to advertising platforms for the purpose of profiling individual children.

Where required or appropriate, website visitors may be given options to manage non-essential cookies or similar tracking technologies.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic and usage, improve website performance, and support analytics and advertising.

Some cookies may be provided by third-party services integrated with our website.

Depending on the technologies in use and your browser settings, you may be able to accept, reject, or manage certain cookies through our website's cookie settings or your browser.

Disabling certain cookies may affect some website functionality.

Third-Party Service Providers

Lyrico uses third-party service providers to help operate our organization and provide our programs and services.

These may include:

Wix for our website, forms, hosting, and related website services
Google Workspace for email, file storage, documents, and organizational administration
Square for payments, donations, and financial transactions
Brevo for newsletter subscriptions and email marketing
Meta, including Facebook and Instagram, for social media, communications, analytics, and advertising
YouTube for hosting and sharing video content
Ubersuggest for analyzing website statistics

These companies operate their own services and maintain their own privacy policies and data-handling practices.

Information processed through these providers may be stored or processed outside Alberta or Canada and may therefore be subject to the laws of the jurisdiction in which it is stored or processed.

Lyrico shares or makes information available to service providers only where reasonably necessary to operate our organization, provide the applicable service, or carry out the purposes described in this Privacy Policy.

Sharing Personal Information Within Lyrico

Personal information may be made available to Lyrico's Choir Manager, Business Administrator, artistic staff, Board of Directors, volunteers, contractors, or other individuals working on behalf of Lyrico where access is reasonably necessary to perform their responsibilities.

Access to children's personal information is limited to those who reasonably require the information for Lyrico-related purposes.

We may also disclose information where required or permitted by law or where reasonably necessary to protect the safety, rights, or interests of our choristers, families, volunteers, staff, or others.

Protecting Personal Information

Lyrico takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, loss, or theft.

Access to personal information is limited to individuals who reasonably require it to carry out their responsibilities for Lyrico.

While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable administrative, financial, insurance, legal, or record-keeping requirements.

We recognize that information relating to children and youth deserves particular care. Personal information that is no longer reasonably required may be securely deleted, destroyed, or anonymized.

Certain historical materials, such as concert photographs, recordings, programs, newsletters, or archival materials, may be retained as part of Lyrico's organizational history where appropriate and where the necessary permissions have been obtained.

Accessing, Correcting or Deleting Personal Information

You may contact Lyrico to ask about personal information we hold about you or your child, request that inaccurate information be corrected, or request deletion of information where appropriate.

We may need to verify the identity and, where applicable, the authority of the person making the request before providing access to information concerning a child.

Some information may need to be retained for legal, financial, insurance, administrative, historical, or other legitimate organizational purposes.

You may also contact us to withdraw or change consent for certain future uses of personal information, subject to any legal, contractual, or practical limitations.

Links and Embedded Content

Our website may contain links to or embedded content from third-party websites and services, including social media platforms and YouTube.

When you interact with third-party content or leave the Lyrico website, the privacy practices of the applicable third party will apply. Lyrico is not responsible for the privacy practices, security, or content of websites or services operated by other organizations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our programs, website, technology, service providers, organizational practices, or legal requirements.

The current version will be posted on our website, and the "Last updated" date at the top of this page will indicate when the policy was most recently revised.

If we make significant changes to how personal information is collected, used, or disclosed, we will take reasonable steps to communicate those changes where appropriate.

Questions, concerns, requests, or complaints regarding this Privacy Policy or Lyrico's handling of personal information may be directed to:

Lyrico Youth Choirs
PO Box 57131
R.P.O. Eastgate
Sherwood Park, AB T8A 5L7

Email: manager.lyricoyouthchoirs@gmail.com